Experiencia
AragonBexta Management Consulting
Málaga, Spain
IT Manager
Started a new position leading the IT department, taking full responsibility for the design, implementation, and maintenance of the organization's IT infrastructure. My focus includes managing Citrix environments, Active Directory, and secure network architecture. I lead a team of IT professionals, define operational priorities, and ensure that all systems function efficiently and securely. With a strong emphasis on cybersecurity and system availability, I work to align technology operations with business goals, supporting growth through scalable and resilient infrastructure solutions.
IT Operations Specialist
I specialize in optimizing IT infrastructure, with a focus on Citrix servers, Active Directory, and network troubleshooting. My role includes managing network issues, overseeing site-to-site VPN configurations, and ensuring secure, efficient communication across the network. Driven by a strong interest in cybersecurity, I actively work to enhance our organization's defenses against cyber threats, maintaining a robust and secure IT environment.
NOC Engineer
· Callsoft Informática
Málaga, Spain
In my role as a NOC at Callsoft Informática, I was responsible for managing the IT departments of approximately 100 companies, spanning a diverse range of industries. We operated a ticketing system where users could report issues, which we addressed promptly and efficiently. My responsibilities covered a broad spectrum of IT services, including:
- Network Management: Configuring, monitoring, and troubleshooting network infrastructure to ensure seamless connectivity for clients, including large corporations, small businesses, and public institutions.
- Active Directory & Exchange: Managing Active Directory and Exchange servers to maintain user access control, email services, and overall system integrity.
- Server & Hardware Maintenance: Overseeing the maintenance, repair, and upgrading of server hardware to ensure optimal performance and reliability.
- Client Diversity: Our clients included educational institutions, airports, government administrations in Spain, telecommunications giants like Vodafone, and a mix of small and large enterprises.
Throughout my tenure, I ensured that each client's IT infrastructure was secure, efficient, and tailored to meet their specific needs, providing support across a wide range of systems and technologies.
IT Specialist
· Cisco
Australia
I manage and troubleshoot network infrastructure to ensure seamless connectivity. My responsibilities include configuring and maintaining Cisco routers, switches, and firewalls, as well as providing technical support to ensure optimal network performance.
Técnico en Telecomunicaciones
· Telefónica
Málaga, Andalucía, España
Como técnico en telecomunicaciones en Telefónica, me especialicé en la resolución de incidencias técnicas y el mantenimiento de servicios de telecomunicaciones. Mis responsabilidades principales incluían:
- Resolución de incidencias: Diagnóstico y reparación de problemas técnicos en servicios de telecomunicaciones, garantizando la continuidad del servicio para clientes residenciales y empresariales.
- Gestión de bases de datos: Mantenimiento y actualización de sistemas de información técnica, registros de incidencias y documentación de servicios.
- Soporte técnico: Atención directa a clientes, diagnóstico remoto y presencial de problemas de conectividad y servicios de telecomunicaciones.
- Mantenimiento preventivo: Realización de inspecciones y mantenimiento proactivo de infraestructura de telecomunicaciones para prevenir fallos.
Educación
Instituto Juan de la Cierva
· Gestión de sistemas informáticos
Vélez-Málaga, Málaga
Formación técnica especializada en gestión integral de sistemas informáticos, enfocada en la administración y optimización de infraestructuras IT empresariales. Este programa me proporcionó conocimientos fundamentales en:
- Administración de Hardware: Instalación, configuración y mantenimiento de dispositivos informáticos, servidores y componentes de red. Gestión de recursos hardware para optimizar el rendimiento y la disponibilidad de sistemas.
- Gestión de Software: Administración de sistemas operativos, aplicaciones empresariales y entornos virtualizados. Implementación de políticas de software, actualizaciones y gestión de licencias.
- Seguridad Informática: Protección de equipos y sistemas contra amenazas, implementación de políticas de seguridad, gestión de accesos y respaldo de datos. Fundamentos de ciberseguridad aplicada a entornos empresariales.
- Infraestructura de Red: Configuración y administración de redes locales, gestión de conectividad y resolución de problemas de comunicación entre sistemas.
Esta formación sentó las bases técnicas que he aplicado continuamente en mi carrera profesional, especialmente en la gestión de infraestructuras críticas y la administración de sistemas empresariales.
Cisco Networking Academy
· CCNA Certification
Gibraltar, Cádiz
Completed the CCNA certification through Cisco Networking Academy, gaining in-depth knowledge of networking fundamentals, routing and switching, and network security. This certification has been pivotal in advancing my career in IT and network management.
Australian Pacific College
· English Course
Brisbane, Australia
Completed an English course at Australian Pacific College in Australia, where I not only honed my language skills but also gained valuable life experience. This journey significantly enhanced my professional capabilities and broadened my global perspective.
Wenceslao Benitez
· High School Diploma
Cádiz, Spain
Gained a solid foundation in core subjects, setting the stage for my future academic and professional growth.
Skills
NETWORKING
SYSTEM
LANGUAGES
KNOWLEDGE
- Proficient in Network Administration and Troubleshooting
- Expertise in VPN Configuration and Management
- Experience with Network Security and Firewalls
- Strong Background in Citrix Server Management and Active Directory
- Experience with Server and Storage Solutions (RAID, SAN, NAS)
- Proficient in Hardware Installation, Configuration, and Maintenance