Experience
AragonBexta Management Consulting
Málaga, Spain
IT Manager
Started a new position leading the IT department, taking full responsibility for the design, implementation, and maintenance of the organization's IT infrastructure. My focus includes managing Citrix environments, Active Directory, and secure network architecture. I lead a team of IT professionals, define operational priorities, and ensure that all systems function efficiently and securely. With a strong emphasis on cybersecurity and system availability, I work to align technology operations with business goals, supporting growth through scalable and resilient infrastructure solutions.
IT Operations Specialist
I specialize in optimizing IT infrastructure, with a focus on Citrix servers, Active Directory, and network troubleshooting. My role includes managing network issues, overseeing site-to-site VPN configurations, and ensuring secure, efficient communication across the network. Driven by a strong interest in cybersecurity, I actively work to enhance our organization's defenses against cyber threats, maintaining a robust and secure IT environment.
NOC Engineer
· Callsoft Informática
Málaga, Spain
In my role as a NOC at Callsoft Informática, I was responsible for managing the IT departments of approximately 100 companies, spanning a diverse range of industries. We operated a ticketing system where users could report issues, which we addressed promptly and efficiently. My responsibilities covered a broad spectrum of IT services, including:
- Network Management: Configuring, monitoring, and troubleshooting network infrastructure to ensure seamless connectivity for clients, including large corporations, small businesses, and public institutions.
- Active Directory & Exchange: Managing Active Directory and Exchange servers to maintain user access control, email services, and overall system integrity.
- Server & Hardware Maintenance: Overseeing the maintenance, repair, and upgrading of server hardware to ensure optimal performance and reliability.
- Client Diversity: Our clients included educational institutions, airports, government administrations in Spain, telecommunications giants like Vodafone, and a mix of small and large enterprises.
Throughout my tenure, I ensured that each client's IT infrastructure was secure, efficient, and tailored to meet their specific needs, providing support across a wide range of systems and technologies.
IT Specialist
· Cisco
Australia
I manage and troubleshoot network infrastructure to ensure seamless connectivity. My responsibilities include configuring and maintaining Cisco routers, switches, and firewalls, as well as providing technical support to ensure optimal network performance.
Telecommunications Technician
· Telefónica
Málaga, Andalusia, Spain
As a telecommunications technician at Telefónica, I specialized in resolving technical incidents and maintaining telecommunications services. My main responsibilities included:
- Incident Resolution: Diagnosing and repairing technical issues in telecommunications services, ensuring service continuity for residential and business customers.
- Database Management: Maintaining and updating technical information systems, incident records, and service documentation.
- Technical Support: Direct customer support, remote and on-site diagnosis of connectivity and telecommunications service issues.
- Preventive Maintenance: Conducting inspections and proactive maintenance of telecommunications infrastructure to prevent failures.
Education
Instituto Juan de la Cierva
· Computer Systems Management
Vélez-Málaga, Málaga
Specialized technical training in comprehensive computer systems management, focused on the administration and optimization of enterprise IT infrastructures. This program provided me with fundamental knowledge in:
- Hardware Administration: Installation, configuration, and maintenance of computer devices, servers, and network components. Management of hardware resources to optimize system performance and availability.
- Software Management: Administration of operating systems, enterprise applications, and virtualized environments. Implementation of software policies, updates, and license management.
- Information Security: Protection of equipment and systems against threats, implementation of security policies, access management, and data backup. Fundamentals of cybersecurity applied to enterprise environments.
- Network Infrastructure: Configuration and administration of local networks, connectivity management, and troubleshooting communication issues between systems.
This training laid the technical foundations that I have continuously applied throughout my professional career, especially in managing critical infrastructures and enterprise system administration.
Cisco Networking Academy
· CCNA Certification
Gibraltar, Cádiz
Completed the CCNA certification through Cisco Networking Academy, gaining in-depth knowledge of networking fundamentals, routing and switching, and network security. This certification has been pivotal in advancing my career in IT and network management.
Australian Pacific College
· English Course
Brisbane, Australia
Completed an English course at Australian Pacific College in Australia, where I not only honed my language skills but also gained valuable life experience. This journey significantly enhanced my professional capabilities and broadened my global perspective.
Wenceslao Benitez
· High School Diploma
Cádiz, Spain
Gained a solid foundation in core subjects, setting the stage for my future academic and professional growth.
Skills
NETWORKING
SYSTEM
LANGUAGES
KNOWLEDGE
- Proficient in Network Administration and Troubleshooting
- Expertise in VPN Configuration and Management
- Experience with Network Security and Firewalls
- Strong Background in Citrix Server Management and Active Directory
- Experience with Server and Storage Solutions (RAID, SAN, NAS)
- Proficient in Hardware Installation, Configuration, and Maintenance